Due to stricter domestic measures to counter the rapid spread of covid infections, the Directorate’s front desk in Dalvegur 18 will again only be open to those who have an appointment.
- Please note that there is a lot of useful information on the Directorate’s website:
- Who needs a residence permit and who needs a visa
- Information on the requirements for residence permits, visas and Icelandic citizenship
- Application forms
- Answers to frequently asked questions
- What applications are being processed
- The Service Center provides assistance via This email address is being protected from spambots. You need JavaScript enabled to view it. and telephone +354 444 0900
- Mondays to Thursdays between 9 and 14 and Fridays between 9 and 12
- Note that the Directorate will be closed December 24 and 31
- For urgent errands that cannot be resolved by other means, it will be possible to make an appoinment at the front desk via telephone
- Applications and other documents can be sent by mail or delivered to a drop box in the Directorate’s lobby (from 8 to 16 on week-days)
- Documents delivered to the drop box should be in an envelope with the applicants name and ID number/date of birth
- Payment information, account number and ID number of the Directorate of Immigration, are at the bottom of the Directorate’s website
- It is necessary to book appointments online for having a picture taken for a residence card or travel document*
We apologize for any inconvenience this may cause.